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FAQ
How are your chocolates made ? Where do they come from?
Are your chocolates filled with alcohol?
Do you have any chocolates for diabetics (no sugar at all)?
Do you hav any chocolates that do not contain any milk or daitry derivatives?
How should I keep my chocolates, and how long can I keep them?
What services are included when you send my order?
How does the sending of the photo printed on the card attached to my order work?
How can I learn more about Abanico's products and services?
How do I unsuscribe from the newsletter?
What are the advantages of Club Abanic?
What are the advantages of sponsorship?
Can I pay for my order by cheque?
Can I pay by pre-authorized debit?
How are the payments made secure?
At what point my order charged to my account?
What do you so with my personal information?
My coordinates have changed; how can I modify them?
I've lost my password; how can I access my account?
I'm having problems placing my order; can you explain the steps to me?
Is it possible to order over the phone?
I haven't received any acknowledgement that my order was received. Did you get it?
Can I change my order once I have submitted it?
What are your delivery charges?
Do you deliver anywhere in France?
Can I choose my delivery date?
How can I track the progress of my order?
What carrier will be delivering my package?
Do you deliver on Sundays and holidays?
My order has not yet been delivered...
What do you do with the package if the addressee is not home?
How can I be sure that the product I ordered will arrive in good condition?
I am a company; how can I submit my order?
Is it possible to personalise my shipments with my company logo?
How do I reach your Customer Service?
How can I be sure that the product I ordered will arrive in good condition?
http://www.abanico-chocolat.org/cms.php?id_cms=81
